Medical Office Technology | Medical Office Administration Certificate

Medical Reception & Medical Coding certificate programs are designed to prepare individuals to assist with administrative functions as employees within the Medical or Clinical Office setting. All students become familiar with the health care system, medical terminology, and interpersonal relationships. Student will learn the administrative skills necessary for proper functioning of a medical office to include data entry into electronic medical records, HIPAA security, financial management, referrals, prior authorizations, coding for reimbursement.

Internship course (MAP 2080 Internship) require additional considerations prior to enrollment, which include:

  • Meeting with program coordinator in person the semester prior to internship for clearance;
  • Proof of vaccines or blood titers for: tuberculin skin tests, proof of measles, rubella and rubeola, proof of hepatitis B, current year flu vaccination, chickenpox (Varicella), and a current tetanus;
  • Obtaining a physical exam by their private physician at their own cost;
  • Criminal background checks on all students;
  • For specific disqualifiers on the background investigation, students should contact a MOT faculty advisor;
  • Students who do not obtain the PPSC approved criminal background investigation will not be able to enroll in internship class;
  • Take and pass drug and alcohol screening prior to their internship;
  • Current CPR certification.

Failure to pass the criminal background or drug screen test will result in the inability to complete the desired certification or degree.

The criminal background check and drug screening process is completed online through the PPSC Human Resources Department, with associated cost for the background check and urine drug screening services. Further information is available on the program home page and will be provided upon advising with the program coordinator.

Students must be at least 18 years of age to qualify for internship class (MAP 2080 Internship) within this program. See program advisor for details.

Prepare competent entry-level Medical Assistants in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains

Medical Office Administration

This certificate is designed to prepare individuals to work as receptionists in the health care industry. Students successfully completing this course of study will be able to register new patients, use proper telephone techniques, schedule appointments, file medical records and process mail. Students will gain exposure to both computerized and manual systems to organize a medical office. Some credits from this program may be applied to the Medical Assistant AAS degree option.

Students may complete deficiencies concurrently with the beginning courses in the program. Students not meeting a course prerequisite must have permission of coordinator to enroll.

Upon completion of the Medical Office Administration program, students will also qualify for the Medical Coding Specialist certification.

Program Prerequisites

HPR 1011 CPR for Professionals:(List Certification) or current active CPR (cardiopulmonary resuscitation) certification Heart Association approved training plan. Online CPR training certification is not accepted.

Program Learning Outcomes

Upon completion of the Medical Office Administration certificate program, students should be able to:

  • Illustrate the normal functions and common pathologies of body systems (e.g., cardiovascular, respiratory, neurological)
  • Interpret the use and side effects of drugs commonly used to treat diseases affecting body systems
  • Analyze information from medical records and code it for insurance purposes
  • Manage patient accounts and records (e.g., coding, billing, bookkeeping)