Hospitality and Resort Management | Hospitality Basics Certificate

This program introduces the student to the Hospitality industry. Students learn basic skill sets in customer service, computer applications, event planning, and food safety and sanitation. Students have the opportunity to earn several industry credentials while earning the Hospitality Basics Certificate.

Program Learning Outcomes

Upon completion of the Hospitality Basics certificate program, students should be able to:

• Display the steps for planning and managing various events
• Describe how multiple departments coordinate and interact for optimal results within a property
• Evaluate a marketing plan based upon common marketing models and research methods
• Use office application software as it pertains to the Hospitality Industry
• Manage customer expectations by building rapport with effective communication techniques

Additional information is available on the Hospitality and Resort Management web page. 

Certificate Requirements

Course List

Code	Title	Hours
CIS 1018	Intro to PC Applications	3
CUA 1001	Food Safety and Sanitation	2
CUA 2056	Marketing in the Hospitality Industry	3
HOS 1005	Introduction to Management in the Hospitality Industry	3
HOS 1031	Planning for Special Events	3
MAR 1060	Customer Service	3
Total Hours		17