This certificate program is designed to prepare students to become office professionals in positions that require skills in computer technology, communication skills, customer service, and office applications.
Students not meeting a course prerequisite must have instructor permission to enroll and may need to take another course concurrently.
Program Learning Outcomes
Upon completion of the Administrative Assistant certificate program, students should be able to:
- Use computer technology, office applications, and the ten-key pad
- Communicate business ideas and information in a variety of formats
- Employ skills and techniques that create positive customer experiences
Additional information is available on the Business Administration web page.
Certificate Requirements
Course List
| Code |
Title |
Hours |
| BTE 1002 | Keyboarding Applications I | 2 |
| BTE 1008 | Ten-Key by Touch | 1 |
| BTE 1011 | Keyboarding Speedbuilding I | 2 |
| BTE 1066 | Business Editing Skills | 3 |
| BUS 1015 | Introduction to Business | 3 |
| BUS 2017 | Business Communications & Report Writing | 3 |
| CIS 1035 | Complete Word Processing (software package) | 3 |
| CIS 1040 | Microsoft Outlook | 1 |
| CIS 1055 | Complete Spreadsheets: (Software package) | 3 |
| CIS 1065 | Complete Presentation Graphics: (Software) | 3 |
| MAR 1060 | Customer Service | 3 |
| 3 |
| Fundamentals of Accounting | |
| Introduction to Financial Accounting | |
| Payroll Accounting | |
| Computerized Accounting | |
| Intro to Operating Systems | |
| Internship | |
| Introduction to Desktop Database | |
| Introduction to Web Authoring | |
| Principles of Supervision | |
| Human Resource Management I | |
| Critical Issues in Marketing and Management | |
| Total Hours | 30 |