Computer Support Technician Certificate

Additional information available on the Computer Information Systems Department website.

Good Information technology support can be the difference between success and failure in an organization. This certificate is designed to allow students to gain the skills necessary to troubleshoot technology issues and contribute to the success of an organization supported by technology.

Program Learning Outcomes

Upon completion of the Computer Support Technician certificate program, students should be able to:

• Assemble and upgrade desktop/laptop computers based on customer needs
• Troubleshoot and analyze hardware and software problems
• Configure computer to connect to network
• Illustrate customer service skills and techniques as an IT professional
• Attain knowledge for the CompTIA A+ certification examination