ESA 305 - Crisis Communication & Public Relations

3 Credit Hour(s) • 45 Contact Hours (Lecture)
Prerequisite: ESA 300 or concurrent enrollment
Designed to enhance the communication and interpersonal skills of emergency administrators and responders. This course discusses different components of crisis communication before, during and after an emergency event and examines the cognitive and affective aspects of communication. Additionally, it covers effective communication with a wide range of audiences and strategies to avoid conflicts.